Terms of Service

Δεν είσαι μόνος ("You're not alone") · Last updated: 13 August 2026

These terms are the agreement between you and Techgetafrica ("we", "us") for using Δεν είσαι μόνος ("You're not alone", the "app"). By creating an account or using the app you agree to them. Please also read our Privacy Policy — it explains how we handle your data and is part of this agreement.

1. What the app is — and what it isn't

The app offers wellbeing tools: mood tracking, journaling, guided meditations, breathing exercises, calming sounds, recovery tracking, reminders, and the ability to request sessions with a licensed therapist.

The app is not a medical device, does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional care. Content in the app is for wellbeing support only.

If you are in crisis or immediate danger, do not rely on the app — call your local emergency number right away.

2. Who can use the app

You must be at least 16 years old and legally able to enter into this agreement. If you are under 18, use the app only with the involvement of a parent or guardian.

3. Your account

Keep your login details safe — you are responsible for activity on your account. Give us accurate information and keep it up to date. You can delete your account at any time from Settings → Delete account; deletion is permanent.

4. Premium subscriptions

Some features require a paid Premium subscription, billed through your Apple App Store or Google Play account — never directly by us.

• Prices, billing period, and any introductory offer are shown in the app before you subscribe.
• Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal.
• Cancel anytime in your App Store or Google Play subscription settings; you keep access until the end of the paid period.
• Introductory offers (like a discounted first month) apply once per account, and the subscription renews at the standard price afterwards.
• Refunds are handled by Apple or Google under their policies. EU consumers: by starting the subscription immediately, you consent to immediate performance and acknowledge that the 14-day right of withdrawal is lost once the digital service has been fully performed; where it applies, request refunds through the store you purchased from.

If we change subscription prices, the change applies only from your next renewal, and you will be notified in advance with the chance to cancel.

5. Therapy sessions

The app lets you request a session with a licensed therapist. We facilitate the booking: our care team reviews your request and contacts you to confirm a time. Sessions are delivered by licensed professionals responsible for their own clinical practice.

Where offered, a free first session applies to your first confirmed request only. You can cancel a pending request in the app at any time. Therapy arranged through the app is not emergency care.

6. Your content

What you write and upload — journal entries, moods, your profile photo — remains yours. You give us only the limited licence needed to store, process, and display that content back to you, which is what running the app requires. We claim no other rights over it.

You are responsible for what you upload. Don't upload a profile photo you don't have the right to use, or content that is unlawful.

7. Acceptable use

Don't misuse the app. In particular, don't:

• break the law or infringe others' rights through the app;
• attempt to access other users' data or probe, disable, or disrupt our systems;
• reverse-engineer, copy, or resell the app or its content;
• use the app to harm yourself or others — if you are at risk, please seek professional or emergency help.

8. Intellectual property

The app, its design, branding, meditations, sounds, and other content belong to us or our licensors. Your subscription gives you a personal, non-transferable right to use them within the app, and nothing more.

9. Ending the agreement

You can stop using the app or delete your account at any time. We may suspend or close accounts that seriously or repeatedly break these terms, after warning you where reasonable. If we ever discontinue the app, we will give you reasonable notice so you can export your data.

10. Liability

We provide the app with reasonable skill and care. To the extent permitted by law, we are not liable for indirect or unforeseeable losses, or for issues caused by events outside our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded — including liability for death or personal injury caused by negligence, for gross negligence or wilful misconduct, or your statutory rights as a consumer, including EU rules on the conformity of digital content and services.

11. Governing law and disputes

These terms are governed by the laws of Kenya. If you are a consumer in the EU or EEA, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring disputes before the courts of that country.

If something goes wrong, contact us first at reaganprezzo@gmail.com — most issues can be sorted out directly.

12. Changes to these terms

If we make material changes to these terms, we will notify you in the app before they take effect. If you don't agree with a change, you can stop using the app and delete your account; continuing to use the app after the change means you accept it.

13. Contact

Techgetafrica
179 Runda Drive, Nairobi, Kenya
reaganprezzo@gmail.com